When I went home for Christmas, I had some trouble with the train. Being informed in the train that I could claim my reservation fee and the ICE fee back, I went straight to the Client service counter. To claim the money was obviously not that straight. Instead of just paying me my money, I had to fill in a claim-sheet. So I started doing this and thought “Let’s try something” when filling in my Belgian address. My sister who was accompanying me and I started both laughing for about 5 minutes at the very idea that the Deutsche Bahn would ever send anything to this address.
Yesterday I received a letter from them with a coupon paying me my even a bit more than my claims back. I can change this coupon now for a price reduction when buying a train ticket in any German train station for the whole next year.
So, apologies to whom apologies are due.